Reference

Privacy choices for your eaglebook account

Your eaglebook account can connect Live Baccarat, Mermaid Riches, Football Strike, Crash Game and wallet activity through UPI, Paytm, PhonePe or Google Pay, and this Privacy Policy explains…

UPI dataPaytm recordsPhonePe requestsCookie choicesAccount controls
eaglebook Privacy choices for your eaglebook account
CONTACT ROUTES

Reach us about privacy requests

Privacy requests need a clear route, not a general complaint trail. Use the options below when you want to access your data, correct account details, ask about cookies, query a payment record…

Privacy email Send privacy questions to [email protected] with your registered email or mobile number, the request type, and any relevant UPI, Paytm or PhonePe reference so we can trace the record without asking twice.
Secure account chat Open account chat after signing in if your request is linked to cookies, login history or recent wallet activity. We keep the chat tied to your account so identity checks stay within your session.
Document request desk For correction, deletion or data-copy requests, we may provide a secure upload path for proof of account control. Send only what we ask for, and mask unrelated details before sharing documents.
DATA PRACTICES

Controls that protect account data

We treat the Privacy Policy as an operating rulebook for account data, not a page stored away from the lobby.

Data we collect

We collect account fields, login records, device signals, cookie IDs, game-session references and support messages. Each category has a purpose, such as keeping your session secure, matching wallet entries or answering privacy requests.

Cookie control

Cookies help keep you signed in, remember language choices and measure site errors. You can change browser settings, but blocking essential cookies may break account access or make repeated login checks necessary.

Account security

Access to personal data is limited by role, and sensitive actions may require extra checks. We log changes to profile details, payment records and privacy requests to reduce unauthorised account changes.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records are used to match deposits, withdrawals and account queries. We do not publish your payment details, and we restrict access to staff handling wallet checks.

Retention checks

We keep account and transaction data only for operational, security and legal needs. When data is no longer needed, we delete it, anonymise it, or separate it from active account tools.

Change requests

You can ask us to correct wrong profile details, provide a copy of account data, or delete eligible records. We verify account control first so another person cannot act in your name.

Privacy Policy questions before you join

Before you open an account, it is fair to ask what data we collect and why. These answers explain the main privacy choices linked to sign-in, cookies, wallet records, support chats, and rights requests. They do not replace the full policy text above, but they give you the practical path for common account data questions.

We collect account details you enter, device signals, IP address, login history, cookie IDs and wallet references. We use them to create your account, protect access, process requests and keep transaction records accurate.

UPI, Paytm, PhonePe and Google Pay records may include reference IDs, timestamps and transaction status. We use those details to match wallet activity, answer disputes and meet legal record duties.

Yes. You can adjust browser settings to block or clear cookies. Some cookies are needed for sign-in, security checks and saved preferences, so blocking them may cause repeated verification or broken sessions.

We share limited data with payment partners, verification services, technical vendors and authorities where required by law. Each sharing point is tied to account operation, security, request handling or legal duty.

Retention depends on the data type and legal need. Payment records, security logs and account history may be kept for required periods, while expired support material can be deleted or anonymised sooner.

Email [email protected] or use secure account chat with your registered contact details. We confirm account control, locate the relevant record, then provide access or correct verified errors where allowed.

You can request deletion of eligible data through the privacy contact path. Some records may remain where legal, payment or security duties require retention, and we will explain what can be removed.