Reference

Your rules before you join eaglebook

Live Baccarat, Mermaid Riches and Football Strike sit behind one account contract: these Terms & Conditions explain what you accept when you open your account, add money, request…

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What these terms let you check

eaglebook Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions set the agreement between you and eaglebook for account access, wallet activity, promotions shown inside your account and contact with our support team. They explain when we may ask for identity checks, why a withdrawal may pause for verification, and how account

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misuse, duplicate accounts or false details can affect access. When access or eligibility is discussed, it depends on local law and is available where local law permits. If a rule changes, we update the wording on this page and apply it from the stated date, unless
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a law requires a different approach. By continuing to use your account after a change, you accept the updated terms. If you do not agree, contact support before making another transaction or entering a paid round.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Get terms help before you continue

Questions about these Terms & Conditions should reach us before you rely on a rule, make a payment or dispute an account action.

Account help Use account help when you need a clause explained, want to know why access changed, or need clarity before you accept an updated term. Keep screenshots and timestamps ready so we can trace the account event.

Wallet query Send wallet queries for UPI, Paytm, PhonePe or Google Pay issues linked to these terms, including failed credits, held withdrawals or unmatched references. We compare the reference with account records before sharing the next step.

Legal request Use the legal request path for account closure, data correction, access copies or objections to a term change. We may verify your identity first, then route the request to the team handling policy actions.

DATA CARE

How we apply these terms

The Terms & Conditions work with our privacy and cookie rules, but they also describe how we manage account conduct.

Data used for account rules

We may use your name, mobile number, email, login history, wallet references and support messages to apply these Terms & Conditions. This helps us confirm account ownership, check disputes and respond to legal requests.

Cookie choices

Cookies help us remember sessions, secure logins and measure whether policy messages are displayed correctly. If you change browser settings, some account notices or consent prompts may need to be shown again.

Security checks

If account activity looks unusual, we may pause access while checks are completed under these terms. You may need to confirm your device, contact detail, payment reference or identity before access resumes.

Record retention

We keep account and wallet records for the period needed to handle disputes, legal duties, security checks and tax records. After that period, data is deleted, restricted or anonymised where the law allows.

Requesting changes

If your name, mobile number or email is wrong, ask support to correct it before a withdrawal or account action. We may ask for matching proof so the change is tied to the right account.

Who to contact

For any concern about how these terms affect your account, contact support through the help channel shown after login. Include the clause, date, account detail and any payment reference involved.

Terms questions before account use

Use these answers to understand how the Terms & Conditions affect your account, wallet, data and contact with us. They are written for India and should be read with the full terms on this page. If your situation involves a payment, identity check or access issue, contact support with the account detail and reference number before taking further action.

You accept them when you create an account, log in after an update, make a wallet transaction or enter a paid game area. If you disagree with a change, contact support before continuing account activity.

Yes. Access and eligibility depend on local law and are available where local law permits. If a location, identity detail or legal requirement prevents access, we may restrict account use under these terms.

A withdrawal may be held while we check identity, account ownership, payment references, duplicate account concerns or unusual activity. We use these checks to apply the terms and will ask for documents only when needed.

Wallet records from UPI, Paytm, PhonePe and Google Pay may be used to match deposits, trace withdrawals and respond to disputes. Keep your transaction reference because support may need it for account checks.

Yes. Contact support if your registered name, mobile number, email or payment detail is wrong. We may ask for proof before changing data, especially where the correction affects wallet access or identity checks.

Depending on the issue, we may warn you, pause a feature, hold a transaction, close access or ask for verification. Serious misuse, false details or duplicate accounts can lead to longer restrictions.

We update this page when the wording changes and may show an account notice for important changes. Your continued account use after the update means you accept the revised Terms & Conditions.

Your rules before you join eaglebook

Get terms help before you continue

How we apply these terms

Data used for account rules

Cookie choices

Security checks

Record retention

Requesting changes

Who to contact

Terms questions before account use

01 When do I accept the Terms & Conditions?

02 Can local law affect my access?

03 Why can a withdrawal be held under the terms?

04 How do the terms treat UPI, Paytm and PhonePe records?

05 Can I ask for my account data to be corrected?

06 What happens if I break these terms?

07 How will I know if these terms change?

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